At IMSY we guarantee 100% satisfaction. If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 10 business days of receipt of your purchase.
Unless the item is defective the product must not be worn, washed or otherwise used. All products must be returned with tags and sanitary liner in tact.
Instructions for returning items are included with our packing slips in every shipment. Orders ship from Providence, RI.
Have an item you’d like to exchange? Simply include return details in return package and item will be exchanged upon receipt.
Original shipping charges will not be refunded unless the return items are deemed defective.
Send Returns & Exchanges To:
122 MANTON AVE
PROVIDENCE, RI 02909
Unfortunately, we cannot accommodate returns or exchanges for International orders at this time.